Family Tree Dna Reviews
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About familytreedna.com Prices and Cost?
FamilyTreeDNA offers a variety of DNA tests. The Family Finder™ test, which is their autosomal ancestry test, is regularly priced at $79. They also offer a Family Finder™ + myDNA Wellness package for $119. Occasionally, they have sales where the prices of these tests are reduced. Uploading for basic results is free, but there is a small fee to unlock all the features. Payments can be made by major credit cards, PayPal, or by US check or money order after contacting customer service. There are no ongoing subscription costs.
About familytreedna.com Popular Products and Services?
FamilyTreeDNA is a company that offers direct-to-consumer DNA testing services for genealogy purposes. The popular products and services include:
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Family Finder™: An autosomal DNA test that automatically finds your relatives within 5 generations by comparing your DNA to the DNA of other users in a massive database. It can be used to discover unknown family connections, confirm uncertain relationships, and connect with living relatives.
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Family Finder™ + myDNA Wellness: A package that includes the Family Finder™ test and additional wellness insights.
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Y-DNA Ancestry Test: This test helps you discover your heritage on your father's line. It can only be taken by males. The test shows where your paternal ancestors came from and how they migrated through the world.
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mtDNA Ancestry Test: This test helps you discover your heritage on your mother's line. Both men and women can take this DNA test and get results from it. The test identifies your mtDNA and compares it with the information in the world's largest mtDNA database to seek out people who might be your siblings.
FamilyTreeDNA also partners with National Geographic's Genographic project. People who have their Genographic project results can transfer that data over to FamilyTreeDNA. It is also possible to purchase a FamilyTree DNA test kit without taking part in the National Geographic project.
About familytreedna.com Payment Method?
FamilyTreeDNA offers two primary methods for payment: Credit Card or PayPal, and Mail. Regular credit card payments can be made through PayPal, and it does not require one to have an account with Paypal. This method is secure and converts any currency to US Dollars, in case the payment is made from anywhere in the world. For those concerned about security issues and would like to send the payment by mail, they can print a page, fill out the form, and mail it along with the payment to FamilyTreeDNA's address in Houston, Texas, USA. Once FamilyTreeDNA receives the money, it will be allocated to the surname project of the user's choice, and the Group Administrator of the project will see it in his Group Administrator's Page. The general fund is a feature that FamilyTreeDNA offers, that allows members to donate money for other potential members' tests. The money is used at the Group Administrator's discretion.
familytreedna.com Return Policy?
FamilyTreeDNA's Return Policy is as follows:
- Cancellations and order modifications may be submitted by contacting Customer Service via their Contact Us form.
- You may cancel your order if you notify them within 60 days of your order that you no longer wish to use FamilyTreeDNA's products and services, and you have not yet returned your sample to them for processing.
- If you satisfy the aforementioned requirements and return the unopened sample kit to them within 30 days from the date that you requested the refund, you will only be eligible for a partial refund of the purchase price. The amount of any such refund will be the purchase price that you paid, less a $25 cancellation fee.
- They will not issue any refund if more than 60 days have passed since your order was placed, your sample has been returned to them for processing, or they do not receive the unopened sample kit within 30 days after the refund is requested.
- The following add-on and upgrade tests are non-refundable: individual SNPs, Autosomal Upload/Transfer Unlocks, Monoamine Oxidase A (Warrior Gene), and Big Y Raw Data (BAM files).
FamilyTreeDNA's Shipping Policy is as follows:
- For domestic orders, FamilyTreeDNA uses DHL eCommerce shipping. Transit time is usually between 5–7 business days. However, depending on your location, it may be as many as 10 business days.
- The combined shipping and handling charges for standard domestic shipping (within the continental United States) orders are as follows: Single kit (first kit) – $9.95 USD, Additional Kit – $4.95 USD (per additional kit).
- FamilyTreeDNA only offers expedited shipping (2–3 days) within the contiguous United States via FedEx. The combined shipping and handling charges for expedited domestic shipping orders within the contiguous United States are as follows: Single kit (first kit) – $19.95 USD, Additional Kit – $4.95 USD (per additional kit).
- Once you have placed your order, you may request that it be shipped to you by Federal Express. For domestic orders, next-day shipping is $35 USD within the continental United States. Saturday delivery is $40.